How do I add or change email accounts?

To add or change email accounts you may contact us by phone or send us an email ( and include the names of the accounts you would like to add, change, or delete. You'll receive a confirmation when the setup is complete. Be sure to include the desired email address(es) - - and password(s).

The requirements for email account passwords are as follows:

  • Cannot be “password”
  • Cannot contain domain name
  • Cannot contain user name
  • Cannot contain a numeric sequence longer than 3 characters
  • Must be at least 6 characters long

If you have an email administrator account set up, you can log in to add or change accounts at

Once you are logged in, click on MAILBOXES to manage your email accounts. You may use the Support link under the Customer Care section in the left column to get help with the administration tool. If you click the Administrators link under the My Account section, you will be able to enter an email address for yourself allowing you to retrieve your Admin ID and password should you forget it.

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